Date: 11 & 12 August 2022 (Two days)
Fees: RM650.00 (Merdeka Day Promotion)
REMOTE Online Training (Microsoft Teams)
Code: HRC06
HR6 – Get Essential Tips To Create And Update An Employee Handbook
INTRODUCTION:
Policies and procedures help employees and employers know of the expectations from the organization.
If creating and/or maintaining one is one of your responsibilities, then you will have to do it perfectly as you wouldn’t want to go wrong with the most important information document of the organization.
Moreover, whenever there are new laws, regulations and events happening around us, it’s definitely time to review the policies and update them.
OBJECTIVE:
This course will provide a basic understanding and knowledge on how to design, create and update HR policies and Employee Handbook through lectures and workshops.
HOW WILL YOU BENEFIT:
At the end of this workshop, participants will be able to:
- Understand the intricacies of formulating policies and procedures.
- Know different techniques of reviewing the policies.
- Learn how to communicate policies and subsequent changes to employees effectively.
- Ensure there is legal compliance.
METHODOLOGY:
Presentation physical or online, interactive discussion, practical exercise and role play
WHO SHOULD ATTEND:
- HR practitioners
- Management Employees who are involved in policy formulation.
- Business Owners and directors
- Department Manager
- Administrator
COURSE OUTLINE
Day 1
Module 1 – Writing The Employee Handbook And HR Policies
Goals
- What do you want to achieve?
- What message do you want to convey to employees?
Writing Styles
- The importance of choosing the correct style.
Format
- Different formats bring different results.
Design
- Designing your handbook to capture the essence of the message.
Clear Language
- Use a language that the majority of the employees understand.
Fairness and Flexibility
- Writing or updating policies with fairness in mind.
- Allow flexibility.
Legal Compliance
- Ensure all policies, rules and regulations does not go against the respective laws.
Approval
- The approval processes.
Module 2 – Contents of HR Policy
Definition
- Defining of HR Policy / Employee Handbook
Corporate Philosophy and Culture
- Do you have a corporate culture?
- Align the policies with your corporate culture.
Employment Policies, Rules and Practices
- What are the essential policies?
- Employment
- Employment Conditions
- Salary & Benefits Administration
- Learning and Development
- Discipline and Grievance
- Business Ethics
- Health, Safety and Environment
- Drug & Alcohol
- Whistle Blowing
- Prevention of Sexual Harassment
- Other HR Policies
Code of Conduct
- What is a Code of Conduct?
- How to implement it?
- Workshop – Writing A Policy
Day 2
Module 3 – Review The HR Policy
Reviewing the Policy
- How often should you review your policy?
Updating the Policy
- How to update it?
- The importance of updating your policy.
Module 4 – Dos And Donts
* Group Discussion – Do’s and Don’ts
What to Include?
- What to include in your handbook/policy?
What Not to Include
- All the items that should not be included
Module 5 – Launch
Adopting and Launching the Policy
- What does it mean to adopt the policy?
- Why launching it is important.
Communicating to Employees
- The next step after launching is communicating.
Administering the Policy
- Implement, enforce, audit, and take action.
Trainer’s Profile:
Ms. Carol Anthony is a HR Consultant and Trainer providing consultancy services and soft skills training to corporate customers. As a HR practitioner with over 25 years of experience in various industries, hired, coached, motivated and mentored new hires and existing employees in sales, marketing, customer services, compliance, and finance. She was also involved actively in conducting training programs for different groups of employees. Before embarking on the HR field, she was a Writer and Editor of several trade magazines in Malaysia.
She is a Certified NLP Practitioner from Neuro-Semantics Institute, USA and also hold the CC (Competent Communicator) title from the Toastmasters Club. Academically, she has a MBA in Entrepreneurship from University of Wales TSD, UK, Bachelor of Business in Business Administration from RMIT, Australia, Certificate IV in Training & Assessment, Australia and Train the Trainer Certificate from HRDC (Human Resource Development Council).
She also a member of SHRM (Society of Human Resources Management, US) and Panel Member (Employer) of the Industrial Court of Malaysia. Through her experience in working at various industries, she brings a wealth of experience and share real-life important scenarios in the programs. These scenarios enable the participants to visualize the problems/issues and come up with solutions after which she shared the best practices.