– -Mastering and Managing Key Performance Indicators Workshop

Date: 24 October 2019 (3 Two Square PJ Training Centre)      Code: HRP102

Fees: RM422/ 2 credits (RM398.11 +  6% service tax)

Mastering and Managing Key Performance Indicators Workshop

Course Outline

Module 1: Differentiating Strategically Driven KPI’s versus Administrative KPI’s

  • Review on current appraisal forms
  • What’s strong with conventional appraisal forms
  • How to design a good appraisal form

Module 2: The Purpose, Concept and Model of KPI

  • What is a KPI
  • Why we need KPI’s
  • Benefits of KPI
  • Difference between KPI & Competencies

Module 3: Mechanics of the KPI Rating

  • How to give KPI Rating
  • Why 1-5 Rating Scale does not work
  • The Rating Scale, Weight-age & Calculation
  • Scoring and Summary

Module 4: Developing Individual KPI

    • Objective Setting
    • Weight -age
    • SMART Goals
    • Rating Scale
    • Information Source