Date: 24 October 2019 (3 Two Square PJ Training Centre) Code: HRP102
Fees: RM422/ 2 credits (RM398.11 + 6% service tax)
Mastering and Managing Key Performance Indicators Workshop
Course Outline
Module 1: Differentiating Strategically Driven KPI’s versus Administrative KPI’s
- Review on current appraisal forms
- What’s strong with conventional appraisal forms
- How to design a good appraisal form
Module 2: The Purpose, Concept and Model of KPI
- What is a KPI
- Why we need KPI’s
- Benefits of KPI
- Difference between KPI & Competencies
Module 3: Mechanics of the KPI Rating
- How to give KPI Rating
- Why 1-5 Rating Scale does not work
- The Rating Scale, Weight-age & Calculation
- Scoring and Summary
Module 4: Developing Individual KPI
-
- Objective Setting
- Weight -age
- SMART Goals
- Rating Scale
- Information Source